Delegated by default? Privately owned technology in the family justice system – opportunities and challenges for access to justice
This report by Dr Natalie Byrom at the Nuffield Family Justice Observatory examines the growing use of privately owned digital and AI technologies within the family justice system and the potential risks this creates for access to justice. It argues that courts and government are increasingly relying on private technology providers by default, without adequate regulation, oversight, or safeguards. The report highlights concerns about the use of AI for legal advice and court processes, particularly in sensitive family cases, and makes recommendations to improve governance, transparency, and consumer protections.
